Sierra Art Panels values discretion, transparency, and trust. We are committed to safeguarding the personal information of collectors, artists, and clients who visit or engage with sierraartpanels.com. This Privacy Policy explains how information is collected, used, and protected, with particular care given to the expectations of a privacy-conscious and discerning clientele.

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1. Information We Collect

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a. Information You Voluntarily Provide

We collect personal information only when you choose to provide it, such as when you:

• Place an order

• Request information or samples

• Inquire about custom, archival, or made-to-order panels

• Communicate with us directly

This information may include:

• Name

• Billing and shipping address

• Email address

• Phone number

• Order details and preferences

• Communications related to custom or special requests

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Payment information is processed securely by third-party payment providers and is not stored on our servers.

 

b. Automatically Collected Information

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When you browse the Site, limited technical data may be collected automatically, including:

• IP address

• Browser and device type

• Pages visited and interactions with the Site

This information is used solely for site performance, security, and improvement.

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2. How We Use Your Information

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Your information is used strictly for legitimate business purposes, including to:

• Fulfill and deliver orders

• Respond to inquiries and provide customer support

• Accommodate custom or made-to-order requests

• Improve our products, services, and website experience

• Maintain security and prevent fraud

• Comply with legal and regulatory obligations

We do not sell, rent, or monetize personal information.

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3. Custom and Made-to-Order Services

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Sierra Art Panels specializes in handcrafted and made-to-order products. Information shared in connection with custom specifications, special handling, or private arrangements is treated with heightened care and used exclusively to fulfill the request.

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4. Disclosure of Information

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We share personal information only with trusted service providers essential to operating our business, such as:

• Payment processors

• Shipping and logistics partners

• Website hosting and technical support providers

These parties are authorized to use your information solely to perform services on our behalf and are expected to uphold appropriate confidentiality and security standards.

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Information may be disclosed if required by law or necessary to protect our legal rights.

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5. Cookies and Analytics

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The Site may use cookies or similar technologies to ensure proper functionality and understand general usage patterns. These tools do not collect personal identifying information beyond what is necessary for site operation.

You may adjust your browser settings to limit or disable cookies, though some features of the Site may be affected.

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6. Data Security

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We employ reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse. While no system is entirely immune to risk, we take privacy and security seriously and act promptly to address potential concerns.

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7. Data Retention

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Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and operational requirements.

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8. Your Rights

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Depending on your jurisdiction, you may have the right to:

• Request access to personal information we hold about you

• Request correction or deletion of your information

• Opt out of non-essential communications

Requests may be submitted using the contact information below.

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9. Third-Party Websites

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The Site may include links to third-party websites. Sierra Art Panels is not responsible for the privacy practices or content of external sites, and we encourage you to review their policies independently.

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10. Children’s Privacy

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The Site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

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11. Changes to This Policy

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We may update this Privacy Policy periodically to reflect changes in practices or legal requirements. Updates will be posted on this page with a revised effective date.

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12. Contact Us

For questions regarding this Privacy Policy, your personal information, or a confidential or special request, please contact:

Sierra Art Panels
Email: tom@sierraartpanels.com